Management Consulting FM Partnering Request for Proposal (RFP) Strategic Business Planning Strategic Facilities Planning Business Process Improvements Operational Reviews Service Delivery Evaluations FM Technology Types of FM Information Systems IWMS Visioning Plans Software Product Evaluations Business Plans for Systems System Implementation Technical Writing / Documentation

Management Consulting

FM Partnering

• provision of an on-going FM support service to FM Departments in large organizations for requirements that:
• cannot be handled by staff due to workload considerations.
• arise unexpectedly and cannot be handled by staff within the required timelines.
• require expertise that is not available from internal staff.
• require an objective analysis and/or facilitation by an independent third party.
• can be completed by FmT on a more cost effective basis.

Request for Proposal (RFP)

we have developed an effective process for managing competitive bidding that has been used for a wide variety of Client needs. completion of needs assessment, RFP, proposal evaluations and recommendations. a proven process for effective evaluations and decision making. the process minimizes the time required by staff participants. provision of an audit trail to demonstrate fair evaluation and due diligence.

Strategic Business Planning

business plan for a centralized fleet management department at a university. business plan for a central storage facility at a university. organizational planning for a new department to manage community based health care facilities. development of corporate policy and procedures for managed storage for a university. audit of existing operations and preparation of a plan to strengthen an FM department to manage health care facilities. prepare a corporate policy and procedures for completion of tenant improvements in leased space in multiple countries.

Strategic Facilities Planning

• preparation of a long range plan for community based laboratory facilities.
• preparation of a pandemic plan for community based laboratory facilities.
• audit and quantify space that could be used for core functions in an acute care hospital by relocating administration to community based facilities.
• recommendations for relocation of administrative staff from an industrial site and consolidation in office facilities.

Business Process Improvements

• mapping and streamlining processes for service requests and work orders.
• revisions to internal cost accounting procedures for work orders.
• improved procedures for the billing of cost recoverable services.
• coding of work orders for capitalization and amortization purposes.
• revised procedures for invoices and system contracts.
• design of staff time cards, payroll coding systems and processing procedures.
• mapping processes for long distance telephone billings.
• process improvements for coordinating occupant moves.

Operational Reviews

• review of administrative and financial procedures, recommendations and implementation of required changes.
• investigation of maintenance practices and regulatory compliance for an ammonia leak at an ice making plant.
• analysis and re-engineering of fleet management operations at a university.
• survey of annual operations and maintenance costs in 65 school boards and recommendations for adjustments to formula funding.

Service Delivery Evaluations

• review and recommendations for managing administrative space on an industrial site with a more cost effective FM model.
• evaluation of cost and benefits of in-house versus contract custodial services.
• improvements to a move services procedures.
• recommendations for workload levelling of FM staff.  
• survey of organizational structures and service delivery methods in public sector organizations.

Types of FM Information Systems

We have provided consulting services for the following types of systems:

• Integrated Workplace Management Systems (IWMS)
• Enterprise Asset Management (EAM) Systems
• Service Request Systems (SRS)
• Computerized Maintenance Management Systems (CMMS)
• Computer Aided Facility Management (CAFM)
• Lease Management
• Academic Space Utilization
• Fleet Management
• Capital Renewal Planning
• Project Management
• Key Management
• Tool Crib Management
• Mobile Computing

IWMS Visioning Plans

audits of existing information systems. gap analysis and recommendations for upgrading and/or replacement of existing systems. visioning models and plans for the long range development of an IWMS. budget cost estimates for system implementation. a summary plan that can be understood by FM management and staff.

Software Product Evaluations

• assessment of FM and corporate needs.
• definition and summary of user functional requirements.
• search for suitable software products.
• gap analysis of selected products.
• product recommendation and budget cost estimate.
• preparation and management of RFI’s and RFP’s.
• the FmT process allows for maximum employee participation and buy-in.

Business Plans for Systems

• preparation of business plans for the acquisition of new software products.
• define needs, assess alternatives, recommend solutions, risks and restraints.
• cost/benefit and impact analysis.
• system implementation plan and schedule.

System Implementation

• project management for system implementation.
• mapping and re-engineering of related business processes.
• manage project budget and expenditures.
• quality assurance and acceptance testing.

Technical Writing, Training Materials and Documentation

• user guides, system administration manuals, training materials.
• business process documentation and organization charts.